REAL ESTATE FREQUENTLY ASKED QUESTIONS

There’s no second chance at a first impression, especially in real estate. VENVISIO presents the property in a manner that allows viewers to make an emotional connection with it. Our image optimization techniques and attention to lighting, angles, color, architectural details, focal points, and selling points naturally draw in the viewer and entice them to look past other listings with snapshots. Professional photography, like home staging, gives buyers confidence and helps them envision themselves in the property. As a real estate professional, your use of professional photography in marketing materials also builds your client’s confidence in your ability to sell their home.

90% of home buyers are searching online, which means your listing can either be lost in the sea of snapshots, or stand out and draw attention to itself. With this in mind, how much money are you willing to lose to mediocre MLS pictures?

I’m happy to answer any specific questions about photography preparation; Please feel free to call me at 404-786-5328 today. I’ve made a simple one-page checklist to help you prepare, but here’s a brief overview: The property should be clean and free of clutter or too many personal items (personal items reflect a specific taste, and we want the property to appeal to an array of tastes). Most importantly though, it should be clean and neat. At our own discretion, we may move or shift a few small items to improve a photo; however cleaning, moving, and staging services are beyond the scope of our appointment time and fee. Appointments have time allotted for photography only. Delays due to incomplete cleaning, staging, etc. will consume that time, reducing the amount of time for actual photography. Please have all preparations completed prior to the appointment start time, because the rule is, “If it’s there, it may be photographed.”

Appointment lengths depend on the number of images created. Expect anywhere from 1.5 hours for 16 photographs, to 3 hours for 40 photographs.  Add-ons such as walkthrough video, 360 tour, and drone aerial photo or video, will add 30-60 minutes onsite per add-on.  

If it’s just overcast and not actively raining, most clients prefer to keep their original appointment, due to the limited availability of appointments. In some cases, an overcast sky is actually preferred. If it’s actively raining, you’re welcome to reschedule for the first available opening. Many clients who have properties photographed in the rain or on overcast days are pleasantly surprised by the quality of the results.

• Photos are delivered via an emailed Download link within 24 hours of the shoot completion.
• Videos are delivered via an emailed Download link, as well as an MLS-compliant streaming link, within 48 hours of the shoot completion.
• 360 tours are delivered via an emailed tour link within 48 hours of the shoot completion.  

Real estate is a fast-moving industry, and I certainly understand that timelines can change in the blink of an eye.  I'm happy to reschedule or cancel our appointment when a timeline does change, and there's no additional fee to do so, outside of the 24 hours prior to the appointment.  If you need to cancel or reschedule an appointment within 24 hours of the appointment, a $100 cancellation fee may apply.  

If we've worked together before, or if you're familiar with my work and comfortable with the results, you do not need to be there.  I can access your Supra box via CBS code, your contractor box via your code, or you can tell me where you've hidden a key.  If an alarm will be on, please also provide me with the alarm instructions.  

If you have any special requests, instructions, or questions, you are welcome to come to the appointment, and I'll love seeing your smiling face!  

I love meeting new people, and I've met some really cool, wonderful, and amazing homeowners over the years.  In most cases, it's best if the homeowner can slip out of the house entirely during the photography and videography, but I understand that's not always an option. 

When a homeowner wants or needs to be in the home during the appointment, it works great to have them go upstairs when I'm photographing downstairs, and then we'll trade places when it's time to photograph the upstairs.  Easy-peasy.    

Only at your specific direction (and with a signed waiver and a quoted additional digital services fee). Standard image post-production services do not include the removal or modification of permanent elements, which some individuals consider to be a misrepresentation of the property, or feel could jeopardize their integrity as a real estate professional. We also understand that some clients like to utilize photo-illustrations in their marketing to demonstrate the potential appearance of future remodeling, repairs, or upgrades, and in such cases we are happy quote the additional services to accommodate your requests. In such cases, a written request of the changes is required. We may, at our own discretion (and under no obligation), remove or modify some temporary elements that will not materially change the property, but will eliminate distractions from the subject of the image.

I'll create and deliver the number of images ordered for the appointment, so if we're scheduled for a 25 photo appointment, I'll create and deliver 25 photos. There is no "proofing," or other selection process.  I create specifically for the number of images ordered. 

When I arrive at the appointment, I'll do a very quick walkthrough & visual scan of the property to determine how I'll photograph it.  If there are specific image concepts/views/angles that your would like request or avoid, this is the perfect time to let me know.  Otherwise, I'll make the creative decisions that I believe will show the property best.  

As the creator of the images, Joshua Vensel owns the copyright. The images are licensed to the purchaser, for the purpose of marketing and selling or renting the property, either until the sale or rental closes, or the listing expires. The license permits use by the original purchaser only, for a single listing, and may not be transferred or sub-licensed to others by the purchaser. Once the property sells or rents once, or the listing expires, the purchaser’s license expires and additional use – such as to promote one’s business, or as a gift to the purchaser’s client – must be licensed through the copyright holder, Joshua Vensel.  

Standard pricing includes travel of up to 30 minutes each way from our location in East Cobb (approximately Johnson Ferry & 120, Roswell Rd), which is roughly 15 miles in Atlanta traffic. Further (actually longer) travel is always an option and can be quoted prior to booking.

All fees must be paid in full prior to delivery of photography services or goods. All services and goods are subject to 6% sales tax when purchased in East Cobb county. Most of our clients pay via online invoice, with a credit card. Payment may also be made on-site at the property via cash, check, or credit card.